
Poor citizen experience is becoming a threat to public trust
Steve Blood of Five9 explains why disconnected public services erode trust, and how connected citizen experiences and practical AI can improve outcomes across government services.

Steve Blood of Five9 explains why disconnected public services erode trust, and how connected citizen experiences and practical AI can improve outcomes across government services.

Andy Price of Digital Modus explores how platform-based government can reduce legacy IT complexity, improve public services, and enable AI-driven transformation at scale.

Nicholas Batten of Nuumad explores how smarter pharmacy system design can help scale NHS care safely, balancing AI, deterministic logic and compliance.

Rich Giblin of SolarWinds explains why resilient infrastructure, observability and data quality are essential for scaling AI successfully across public sector services.

Peter Clapton explores how UK Critical National Infrastructure operators can strengthen cyber resilience through secure-by-design strategies, IT/OT visibility, and adaptive risk management.

The UK’s AI skills push must go beyond free courses. Faye Ellis of Pluralsight argues role-specific training is essential to unlock real business value.

AI adoption in UK healthcare is accelerating, but limited traceability risks patient safety, accountability, and trust, highlighting the urgent need for transparent, auditable AI systems.

Despite bold digital ambitions, healthcare risks stalling in automation purgatory. Closing integration and skills gaps is key to turning digital potential into everyday clinical practice.

As government digital services expand, external attack surface management is becoming essential to public sector cyber resilience, helping teams identify and reduce online risks before attackers exploit them.

The UK public sector is rapidly adopting AI, but without ethical literacy and regulation, risks of bias and eroded trust loom. Skills and ethics must lead adoption.

Agentic automation is transforming UK healthcare by reducing admin, boosting efficiency and empowering staff—supporting a smarter, more responsive and digitally advanced NHS.

Sascha Giese of SolarWinds explores how ethical, inclusive AI can transform UK education by supporting teachers, enhancing accessibility, and ensuring equal learning opportunities.

Daniel Avery, head of venture building at Rainmaking, on the healthtech innovations spurred via London’s Thames Freeport special economic

The National Procurement Policy Statement shifts public sector spending towards social and environmental impact—yet few are talking about it. Tiia Sammallahti, CEO of whatimpact, explains why VCSEs must seize this opportunity.

Local governments must prioritize digital transformation to create smarter, more efficient cities. By investing in IoT infrastructure, data management, and AI, they can enhance services, boost economies, and improve citizens’ quality of life.

Antony Paul, Global Product Head at Quadient, explores how effective communication and automation can help councils build trust and successfully implement smart city initiatives.

AI has the power to transform education, easing teachers’ workloads while enhancing learning. But trust, transparency, and public confidence are key to its success.

The digital divide in education extends beyond access—it’s about strategy, choice, and impact. Stuart Walker shares five key lessons from his journey in EdTech.

Stephen Foreshew-Cain, CEO of Scott Logic, explores how the UK public sector can overcome legacy IT, data silos, and skills gaps to successfully adopt AI and transform services.

AI is revolutionising the non-profit sector by improving efficiency, outreach, and accessibility, helping charities maximise resources and create greater impact for the communities they serve.

The NHS generates vast amounts of paper documentation, hampering digital transformation. Effective digitisation is crucial for improving efficiency, security, and patient care.

The slow-moving public sector must use the pace of advancing technology to reshape public services for the demands of the future.
Andrea Danes, global human services leader at EY, discusses how we might unleash the public sector’s “innovative instigators” with technology.

Blockchain isn’t just for cryptocurrencies. Chloe Tartan thinks it could underpin a more equitable welfare system in a digitally divided world.

Thames Valley Police’s digital transformation programme has a pioneering approach to automation, focused on frontline policing rather than back-office tasks. The results are remarkable.

Harrow Council’s IT team take Tech For Good behind the scenes of a digital transformation programme that is improving the lives of its workers and residents.

Planning a trip to the USA? Discover essential tips on distances, walkability, tipping culture, transport, and connectivity to make your American adventure smoother and stress-free.

Jan Kleijssen discusses how the Council of Europe is protecting human rights in the digital age.

With rising data center demands, balancing energy efficiency and performance is crucial. AI offers a transformative solution, revolutionising how we optimise resources.

Dr. Marta Zanchi examines how Claude Science could reshape biotech AI, shifting defensibility towards orchestration, proprietary assets and healthcare’s complex last mile for investors.
Mary Jacques heads global ESG for tech giant Lenovo, which is on a mission to meet ambitious sustainability goals not just for itself, but across its entire value chain

Nick Earle, CEO of IoT connectivity specialist Eseye, has enjoyed a nomadic career in technology. He’s led transformation projects at $50 billion corporations, he’s worked in startups and, as he reveals in this podcast, he once had the chance to quiz Jeff Bezos on the future of Amazon.

Steve Blood of Five9 explains why disconnected public services erode trust, and how connected citizen experiences and practical AI can improve outcomes across government services.

Andy Price of Digital Modus explores how platform-based government can reduce legacy IT complexity, improve public services, and enable AI-driven transformation at scale.

Nicholas Batten of Nuumad explores how smarter pharmacy system design can help scale NHS care safely, balancing AI, deterministic logic and compliance.

Rich Giblin of SolarWinds explains why resilient infrastructure, observability and data quality are essential for scaling AI successfully across public sector services.

Peter Clapton explores how UK Critical National Infrastructure operators can strengthen cyber resilience through secure-by-design strategies, IT/OT visibility, and adaptive risk management.

The UK’s AI skills push must go beyond free courses. Faye Ellis of Pluralsight argues role-specific training is essential to unlock real business value.

AI adoption in UK healthcare is accelerating, but limited traceability risks patient safety, accountability, and trust, highlighting the urgent need for transparent, auditable AI systems.

Despite bold digital ambitions, healthcare risks stalling in automation purgatory. Closing integration and skills gaps is key to turning digital potential into everyday clinical practice.

As government digital services expand, external attack surface management is becoming essential to public sector cyber resilience, helping teams identify and reduce online risks before attackers exploit them.

The UK public sector is rapidly adopting AI, but without ethical literacy and regulation, risks of bias and eroded trust loom. Skills and ethics must lead adoption.

Agentic automation is transforming UK healthcare by reducing admin, boosting efficiency and empowering staff—supporting a smarter, more responsive and digitally advanced NHS.

Sascha Giese of SolarWinds explores how ethical, inclusive AI can transform UK education by supporting teachers, enhancing accessibility, and ensuring equal learning opportunities.

Daniel Avery, head of venture building at Rainmaking, on the healthtech innovations spurred via London’s Thames Freeport special economic

The National Procurement Policy Statement shifts public sector spending towards social and environmental impact—yet few are talking about it. Tiia Sammallahti, CEO of whatimpact, explains why VCSEs must seize this opportunity.

Local governments must prioritize digital transformation to create smarter, more efficient cities. By investing in IoT infrastructure, data management, and AI, they can enhance services, boost economies, and improve citizens’ quality of life.

Antony Paul, Global Product Head at Quadient, explores how effective communication and automation can help councils build trust and successfully implement smart city initiatives.

AI has the power to transform education, easing teachers’ workloads while enhancing learning. But trust, transparency, and public confidence are key to its success.

The digital divide in education extends beyond access—it’s about strategy, choice, and impact. Stuart Walker shares five key lessons from his journey in EdTech.

Stephen Foreshew-Cain, CEO of Scott Logic, explores how the UK public sector can overcome legacy IT, data silos, and skills gaps to successfully adopt AI and transform services.

AI is revolutionising the non-profit sector by improving efficiency, outreach, and accessibility, helping charities maximise resources and create greater impact for the communities they serve.

The NHS generates vast amounts of paper documentation, hampering digital transformation. Effective digitisation is crucial for improving efficiency, security, and patient care.

The slow-moving public sector must use the pace of advancing technology to reshape public services for the demands of the future.
Andrea Danes, global human services leader at EY, discusses how we might unleash the public sector’s “innovative instigators” with technology.

Blockchain isn’t just for cryptocurrencies. Chloe Tartan thinks it could underpin a more equitable welfare system in a digitally divided world.